Shipping Policy

Notice Regarding U.S.-Bound Postal Items in Connection with U.S. Tariff and Regulatory Changes
August 19, 2025

Due to changes in U.S. tariffs and regulations, please note the following when sending postal items to the United States.

At the end of last month (July 30), the U.S. government announced a presidential order entitled “Suspension of De Minimis Treatment for All Countries” with respect to U.S.-bound postal items.

Under this order, effective August 29 of 2025, postal items containing goods imported for consumer purposes will no longer be eligible for duty-free (de minimis) treatment and will instead be subject to customs duties. However, as of today, the specific procedures for customs declaration, payment of duties, and other operational details for these taxable items remain unclear.

Should additional information become available, we will promptly provide updates on our website.

Customs and Duties: Please note that US orders may be subject to customs clearance procedures and import duties or taxes so far. Tokyo Beauty Box is not responsible for any additional charges that may apply.

 

Thank you for shopping with us! We are committed to ensuring your order is processed and shipped promptly. Please review our shipping policy below:

Cut Off Time:

• 17:00 (UTC+09:00) Japan Standard Time (Tokyo)

Processing Time:

• Orders are typically processed within 1 to 7 business days (Mon-Fri) of receipt. 

Shipping Carrier:

• We use DHL Worldwide Express or Japan Post EMS for shipping our products to ensure fast and reliable delivery.

Delivery Area:

• We currently offer shipping to countries listed in below table. 

Shipping Time and Shipping Costs:

• Shipping costs are showing below in JPY(￥). It will be calculated and converted at checkout based on your location and the weight of your order.
• The free shipping threshold refers to the discounted subtotal amount after applying any coupons or promotional discounts

	Shipping Time (Mon-Fri)	Cost (JPY)	Free Shipping (JPY)
Japan	currently unavailable	currently unavailable	currently unavailable
Taiwan	4-12 Business Days	2,500	38,000
Hong Kong SAR, China, Macao SAR	4-12 Business Days	2,600	40,000
Malaysia, Singapore, Thailand, Indonesia, Philippines, Vietnam	4-12 Business Days	2,800	40,000
Australia, New Zealand	4-12 Business Days	2,900	40,000
Canada, United States, Mexico	4-12 Business Days	4,700	50,000
United Kingdom, Austria, Denmark, Finland, France, Germany, Ireland, Poland, Switzerland, Estonia, Bulgaria, Greece, Italy, Netherlands, Belgium, Norway, Sweden, Türkiye, Slovakia, Armenia	4-12 Business Days	3,700	50,000
United Arab Emirates, Israel *please be noted that Israel is currently considered a high risk area with extra charge of 4,700 JPY.	4-12 Business Days (currently unavailable)	5,700 (currently unavailable)	85,000 (currently unavailable)
Brazil, Saudi Arabia	4-12 Business Days	6,000	85,000

 

Shipping Holidays: Please note that shipping may be delayed on public holidays or during peak seasons. We will notify you of any such delays in advance. Please check the public holidays 2025 below:

• • New Year’s Day (元日) - January 1 
  • Coming of Age Day (成人の日) - January 13 
  • National Foundation Day (建国記念の日) - February 11 
  • Emperor’s Birthday (天皇誕生日) - February 23, 24 
  • Vernal Equinox Day (春分の日) - March 20
  • Showa Day (昭和の日) - April 29 (Monday)
  • Constitution Memorial Day (憲法記念日) - May 3
  • Greenery Day (みどりの日) - May 4, 6
  • Children’s Day (こどもの日) - May 5
  • Marine Day (海の日) - July 21
  • Mountain Day (山の日) - August 11 
  • Respect for the Aged Day (敬老の日) - September 15 
  • Autumnal Equinox Day (秋分の日) - September 23
  • Sports Day (体育の日) - October 13
  • Culture Day (文化の日) - November 3
  • Labour Thanksgiving Day (勤労感謝の日) - November 23, 24

Additional Information:

• Customs and Duties: Please note that international orders may be subject to customs clearance procedures and import duties or taxes. Tokyo Beauty Box is not responsible for any additional charges that may apply.
• Delivery Address: Please ensure that your shipping address is correct and complete to avoid delays or mis deliveries. Tokyo Beauty Box is not responsible for packages that are lost or delayed due to incorrect addresses provided by the customer.

Order Modifications:

• If you need to modify your shipping address or order details, please contact us immediately. Changes cannot be made once an order has been shipped.

Contact Us:

• If you have any questions about our shipping policy, please contact our customer service team at [info@tokyobeautybox.com].